Privacy Policy

Effective Date: 01/03/2026

At SolSilver, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, browse our products, or make a purchase. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through trusted payment providers)

  • Order history

  • Account login information (if applicable)

We may also collect non-personal information such as:

  • IP address

  • Browser type and device information

  • Website usage data

  • Cookies and analytics information

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Respond to inquiries and requests

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Send promotional offers, newsletters, and product updates (only if you have opted in)

  • Prevent fraud and maintain website security

  • Comply with legal and regulatory obligations

Cookies

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember your preferences, and enhance your browsing experience. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

Payment Security

Your payment information is processed through secure third-party payment gateways. SolSilver does not store your complete debit or credit card details on its servers.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with trusted third parties when necessary, including:

  • Shipping and delivery partners

  • Payment processing providers

  • Website hosting and technology providers

  • Analytics and marketing service providers

  • Government or legal authorities when required by law

All third-party service providers are expected to protect your information and use it only for the services they provide.

Data Protection

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. While we strive to protect your information, no online system can guarantee absolute security.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, please contact us using the details provided below.

Marketing Communications

If you subscribe to our newsletters or promotional emails, you may receive updates about new collections, offers, and exclusive launches. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before sharing any personal information.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

SolSilver

Email: solsilverjewellery@gmail.com

Phone: +91-6284492363

Website: https://solsilverjewellery.com/